Buttons don't work in "VOX Cloud" tab of Preferences

michaelbn's Avatar


16 Nov, 2017 09:34 PM

In the new version (3.0) of VOX for Mac, neither the "Change" button for picking source, nor the "Add" button for Watch Folders works. The "Watch Folders" list appears as empty. Also, for some reason, the words "version unknown" appear at the bottom of the window for the tab. I've attached a screen shot.

  1. Support Staff 1 Posted by VOX Developers on 24 Nov, 2017 02:15 PM

    VOX Developers's Avatar

    If our problem is still pending, please contact us https://vox.rocks/support
    We will take care of it.

  2. VOX Developers closed this discussion on 24 Nov, 2017 02:15 PM.

  3. VOX Developers re-opened this discussion on 27 Nov, 2017 11:40 AM

  4. Support Staff 2 Posted by VOX Developers on 27 Nov, 2017 11:42 AM

    VOX Developers's Avatar

    Hey there!

    Please follow the next guide:

    1. Quit VOX app by command+Q
    2. Open Terminal app (you can find it via Spotlight)
    3. Paste this command and then hit return button on keyboard:

    launchctl remove com.coppertino.VOXCloud

    1. Paste second command:

    /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user

    hit return and wait until you see a new command line at Terminal (so command was performed successfully).

    Looking forward to your feedback!

  5. 3 Posted by michaelbn on 27 Nov, 2017 05:45 PM

    michaelbn's Avatar

    That seems to have solved the problem, thank you!


  6. VOX Developers closed this discussion on 27 Nov, 2017 10:36 PM.

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