Album Art Gone after Update

davidsonbwdsb's Avatar

davidsonbwdsb

15 Nov, 2017 03:55 PM

Was prompted to update this morning, so I did. Now all my album art is gone. Previously as long as album art existed in the same folder as the flac files, with the name front.jpg it would be displayed in the graphic location beside the collection title. Now, nothing.

Help appreciated.

  1. 1 Posted by davidsonbwdsb on 15 Nov, 2017 04:00 PM

    davidsonbwdsb's Avatar

    Interesting that the album art icon still appears as the Vox icon in OSX's dock.

  2. 2 Posted by Ramiro Orta on 16 Nov, 2017 08:06 AM

    Ramiro Orta's Avatar

    The same thing happened to me. All my album art is gone, but it does show up in the Vox icon in the dock. Is this the penalty for only having a free account?

  3. 3 Posted by Mikhail on 16 Nov, 2017 05:58 PM

    Mikhail's Avatar

    Same problem here!

  4. 4 Posted by Ivaylo Toshev on 21 Nov, 2017 11:46 AM

    Ivaylo Toshev's Avatar

    Same issue at my mac also...

  5. 5 Posted by Michel Zappy on 21 Nov, 2017 03:53 PM

    Michel Zappy's Avatar

    Hello,

    I had paid a month and still pay for Vox, paid $ 10 and now I can not adjust the treble and bass controls anymore. so you take me $ 10 a month for nothing? but it's stealing people
    cordially
    Michel

  6. 6 Posted by Michel Zappy on 21 Nov, 2017 03:56 PM

    Michel Zappy's Avatar

    Hi,
    I had paid a month and still pay for Vox, paid $ 10 and now I can not adjust the treble and bass controls anymore. so you take me $ 10 a month for nothing? but it's stealing people
    cordially
    Michel

  7. Support Staff 7 Posted by VOX Developers on 26 Nov, 2017 07:13 PM

    VOX Developers's Avatar

    Hello Guys!

    We are currently looking for your missing artworks, it shouldn't be like that, we know it.

    If someone has some concrete story and needs help from our team, you are welcomed:
    https://vox.rocks/support

  8. VOX Developers closed this discussion on 26 Nov, 2017 07:14 PM.

  9. VOX Developers re-opened this discussion on 26 Nov, 2017 07:14 PM

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