This is broken 2.8.28 instal does not play tracks

Dan's Avatar


01 Aug, 2017 07:10 PM


just installed 2.8.28 update on mac and its broken.

It loops through tracks in playlist autostarting each one. Or, if single track selected it is stuck in a begin-track-loop. Tracks dont play.

Maybe cos I'm still on El Capitan 10.11.6 ?



  1. 1 Posted by soundguy on 01 Aug, 2017 09:22 PM

    soundguy's Avatar

    Dan, welcome to support forum.

    What You describe looks like either 1) files are not in place anymore (were physically deleted or removed from hard drive, or 2) VOX lost access to the files because of altered Sandbox file access (i.e. VOX does not have enough privileges to use these files)

    Are You trying to play local files? please check if they are available at their expected location. We will move forward from that position on.

  2. 2 Posted by dan taarin on 02 Aug, 2017 05:38 PM

    dan taarin's Avatar

    thanks, this helps.

    Permissions... I changed my un/pw and created a new keychain for my Mac
    login. Now I have to rebuild all my playlists :(



  3. Support Staff 3 Posted by VOX Developers on 03 Aug, 2017 03:22 PM

    VOX Developers's Avatar

    Great to know it's working fine now,
    Have a great day/night!

  4. VOX Developers closed this discussion on 03 Aug, 2017 03:22 PM.

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