downloading albums to Loop

Nate Mazur's Avatar

Nate Mazur

17 Jun, 2017 05:55 PM

Hi,
I have many albums in flac files. and have downloaded many to Loop. All of a sudden, i can no longer download files to loop. What happened. I've tried, and some are roling stones albums only download a few songs, the other tracks go to untitled artist. But all my albums have the same artwork and labels. Why are just a few not allowed to be copied to Loop?
Nate Mazur

  1. Support Staff 1 Posted by VOX Developers on 19 Jun, 2017 03:13 PM

    VOX Developers's Avatar

    Hi Nate,
    Thanks for reaching out to us.
    Please provide more info.
    Are you uploading albums TO LOOP or downloading FROM LOOP? Please send few screenshots.

    This article also should be helpful: https://youtu.be/YxjlLrpGcM0

  2. VOX Developers closed this discussion on 19 Jun, 2017 03:13 PM.

  3. Nate Mazur re-opened this discussion on 08 Jul, 2017 08:41 PM

  4. 2 Posted by Nate Mazur on 08 Jul, 2017 08:41 PM

    Nate Mazur's Avatar

    Dear Vox Tech Support,
    The problem i'm having is downloading my FLAC files to
    VOX Loop. Albums. I have already downloaded many of
    the FLAC files that i ripped from my CD's. It seems as
    though i can no longer download them.
    1. I used to drag the songs and arwork file to Loop
    2. It would copy as the album, with artwork that it is.
    It worked great for 200+ albums....
    Then.....

    3. Now, i download the same type of music file FLAC, with artwork
    4. Now, it downloads in "untitled Artist" with "untitled Album".
    5. Any other albums i try to download end up in the same "untitled"
    folder at teh bottom of the list.

    Having the same trouble regardless of whether the songs are
    loaded on my MacBook or on my Passport external drive.
    What happened? What can i do to fix this. Do i have too many
    files downloaded onto loop? (can i do a count of albums/songs?).
    photos attached.
    Thanks for your help!
    ~Nate

    Nate Mazur
    [email blocked]
    925-357-1420

  5. Support Staff 3 Posted by VOX Developers on 10 Jul, 2017 03:09 PM

    VOX Developers's Avatar

    Hi Nate,
    This video should shade the light on troubles you are experiencing with your mistagged files: https://youtu.be/YxjlLrpGcM0

  6. VOX Developers closed this discussion on 10 Jul, 2017 03:09 PM.

  7. Nate Mazur re-opened this discussion on 10 Jul, 2017 08:16 PM

  8. 4 Posted by Nate Mazur on 10 Jul, 2017 08:16 PM

    Nate Mazur's Avatar

    Dear Vox,
    Did you look at the photos? They are all tagged. And
    over 200 albums went through perfectly. They were
    all tagged using SongKong (a tagging program, there
    are a million out there).

    The albums that won't load on to VOX loop are tagged
    the SAME way the one's that Did load onto VOX LOOP.
    Problem is , I can't get any new albums to load (they
    are tagged).
    Please look at the pictures..... (below).
    Thanks,
    ~Nate

    Nate Mazur
    [email blocked]
    925-357-1420

  9. Support Staff 5 Posted by VOX Developers on 11 Jul, 2017 11:30 AM

    VOX Developers's Avatar

    Nate
    Mentioned photos do not represent proper tagging. It seems like Album and Artist tags are missing.
    It's better to embed artwork into meta info (according to the video) but if you are uploading it as a file, you should upload it as a folder of files (tracks and image).
    It's always better to drop folders into LOOP instead of files.

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