VOX media buttons keeps crashing!

pontus's Avatar

pontus

06 Jun, 2017 11:58 AM

Running latest version of VOX version 2.8.24 with VOX preferences 1.3 and the media buttons keeps crashing a couple of times per day.

I'm real tired of firing up the sys pref som force quit the VOX media button process for the buttons to work properly.

  1. Support Staff 1 Posted by VOX Developers on 06 Jun, 2017 02:35 PM

    VOX Developers's Avatar

    Hi Pontus,
    Thanks for your report.
    Let's check next:
    1. Go to VOX media buttons extension and disable all the checkboxes there.
    2. In Mac OS activity monitor, all process named as "VOX Media Muttons" should disappear automatically.
    3. Set checkboxes again and make sure that only one " VOX Media Muttons" process appeared

    Let me know how it goes!

  2. 2 Posted by pontus on 13 Jun, 2017 06:45 AM

    pontus's Avatar

    Well, that just killed it for that session... Keeps crashing each day and forced to force quit the session for VOX Media Buttons each time. :/

  3. 3 Posted by pontus on 16 Jun, 2017 06:28 PM

    pontus's Avatar

    So, let the fun begin with some logs...

    Jun 15 05:50:28 gh0st com.apple.xpc.launchd1: Service exited due to signal: Killed: 9 sent by Activity Monitor[35851]
    Jun 15 08:35:45 gh0st VOX[29387]: shutting down the XPC
    Jun 15 08:35:54 gh0st com.apple.xpc.launchd1: Service exited due to signal: Killed: 9 sent by loginwindow[99]
    Jun 15 11:15:28 gh0st com.apple.xpc.launchd1: Could not import service from caller: caller = otherbsd.259, service = com.coppertino.VOXCloud, error = 119: Service is disabled
    Jun 15 11:26:20 gh0st com.apple.xpc.launchd1: Service exited due to signal: Killed: 9 sent by loginwindow[100]
    Jun 15 15:47:08 gh0st com.apple.xpc.launchd1: Could not import service from caller: caller = otherbsd.261, service = com.coppertino.VOXCloud, error = 119: Service is disabled
    Jun 15 19:16:35 gh0st VOX[987]: objc[987]: Class GCDAsyncUdpSendPacket is implemented in both /Applications/VOX.app/Contents/Frameworks/VXBass.framework/Versions/A/libVoxAirplay.dylib (0x1071facc0) and /Applications/VOX.app/Contents/Frameworks/VXBass.framework/Versions/A/VXBass (0x106e70a80). One of the two will be used. Which one is undefined.
    Jun 15 19:16:35 gh0st VOX[987]: objc[987]: Class GCDAsyncUdpSpecialPacket is implemented in both /Applications/VOX.app/Contents/Frameworks/VXBass.framework/Versions/A/libVoxAirplay.dylib (0x1071fad10) and /Applications/VOX.app/Contents/Frameworks/VXBass.framework/Versions/A/VXBass (0x106e70ad0). One of the two will be used. Which one is undefined.
    Jun 15 19:16:35 gh0st VOX[987]: objc[987]: Class GCDAsyncSpecialPacket is implemented in both /Applications/VOX.app/Contents/Frameworks/VXBass.framework/Versions/A/libVoxAirplay.dylib (0x1071fac20) and /Applications/VOX.app/Contents/Frameworks/VXBass.framework/Versions/A/VXBass (0x106e71070). One of the two will be used. Which one is undefined.
    Jun 15 19:16:35 gh0st VOX[987]: objc[987]: Class GCDTimer is implemented in both /Applications/VOX.app/Contents/Frameworks/VXBass.framework/Versions/A/libVoxAirplay.dylib (0x1071fadb0) and /Applications/VOX.app/Contents/Frameworks/VXBass.framework/Versions/A/VXBass (0x106e712f0). One of the two will be used. Which one is undefined.
    Jun 15 19:16:36 gh0st VOX[987]: Failed to init theDOProxy
    Jun 15 19:16:37 gh0st VOX[987]: [HockeySDK] -[BITCrashManager invokeDelayedProcessing]/907 INFO: Start delayed CrashManager processing
    
  4. 4 Posted by pontus on 17 Jun, 2017 03:15 AM

    pontus's Avatar

    And here we have the crash:

    default 21:31:08.673723 +0200   VOXHelper   IOHIDDeviceClass::buildElements: type=0 *buffer=7f88588ed030 *count=16 size=1536  
    default 21:31:08.673775 +0200   VOXHelper   IOHIDDeviceClass::buildElements: type=1 *buffer=7f883a3c1260 *count=4 size=384  
    error   21:31:13.131801 +0200   kernel  VOXHelper is not entitled  
    error   21:31:13.132824 +0200   kernel  VOXHelper is not entitled  
    default 21:31:13.694789 +0200   VOXHelper   IOHIDDeviceClass::start: elementCount=16 reportHandlerCount=4  
    default 21:31:13.694865 +0200   VOXHelper   IOHIDDeviceClass::buildElements: type=0 *buffer=7f88580b3030 *count=16 size=1536  
    default 21:31:13.694937 +0200   VOXHelper   IOHIDDeviceClass::buildElements: type=1 *buffer=7f883b6bd260 *count=4 size=384  
    error   21:31:13.714349 +0200   kernel  VOXHelper is not entitled  
    default 21:31:13.714571 +0200   VOXHelper   IOHIDDeviceClass::start: elementCount=16 reportHandlerCount=4  
    default 21:31:13.714627 +0200   VOXHelper   IOHIDDeviceClass::buildElements: type=0 *buffer=7f8850dfd830 *count=16 size=1536  
    default 21:31:13.714729 +0200   VOXHelper   IOHIDDeviceClass::buildElements: type=1 *buffer=7f8841a65860 *count=4 size=384  
    default 01:34:45.549216 +0200   VOXHelper   IOHIDDeviceClass::buildElements: type=0 *buffer=7f88509eb830 *count=16 size=1536  
    default 01:34:45.549251 +0200   VOXHelper   IOHIDDeviceClass::buildElements: type=1 *buffer=7f885ef98400 *count=4 size=384  
    default 01:35:05.538347 +0200   VOXHelper   Intercept exception: Error Domain=NSMachErrorDomain Code=-536870210 "(iokit/common) resource shortage" UserInfo={reportingLine=573, reportingMethod=-[DDHidDevice(Private) createDeviceInterfaceWithError:], reportingFile=/Users/superhero/Documents/Projects/mac/VOX_Preferences/Pods/DDHidLib/lib/DDHidDevice.m, origin=IOCreatePlugInInterfaceForService(mHidDevice, CFUUIDGetConstantUUIDWithBytes(((void*)0), 0xFA, 0x12, 0xFA, 0x38, 0x6F, 0x1A, 0x11, 0xD4, 0xBA, 0x0C, 0x00, 0x05, 0x02, 0x8F, 0x18, 0xD5), CFUUIDGetConstantUUIDWithBytes(((void*)0), 0xC2, 0x44, 0xE8, 0x58, 0x10, 0x9C, 0x11, 0xD4, 0x91, 0xD4, 0x00, 0x50, 0xE4, 0xC6, 0x42, 0x6F), &plugInInterface, &score)}  
    default 01:35:20.563702 +0200   VOXHelper   Intercept exception: Error Domain=NSMachErrorDomain Code=-536870210 "(iokit/common) resource shortage" UserInfo={reportingLine=573, reportingMethod=-[DDHidDevice(Private) createDeviceInterfaceWithError:], reportingFile=/Users/superhero/Documents/Projects/mac/VOX_Preferences/Pods/DDHidLib/lib/DDHidDevice.m, origin=IOCreatePlugInInterfaceForService(mHidDevice, CFUUIDGetConstantUUIDWithBytes(((void*)0), 0xFA, 0x12, 0xFA, 0x38, 0x6F, 0x1A, 0x11, 0xD4, 0xBA, 0x0C, 0x00, 0x05, 0x02, 0x8F, 0x18, 0xD5), CFUUIDGetConstantUUIDWithBytes(((void*)0), 0xC2, 0x44, 0xE8, 0x58, 0x10, 0x9C, 0x11, 0xD4, 0x91, 0xD4, 0x00, 0x50, 0xE4, 0xC6, 0x42, 0x6F), &plugInInterface, &score)}  
    default 01:35:35.583163 +0200   VOXHelper   Intercept exception: Error Domain=NSMachErrorDomain Code=-536870210 "(iokit/common) resource shortage" UserInfo={reportingLine=573, reportingMethod=-[DDHidDevice(Private) createDeviceInterfaceWithError:], reportingFile=/Users/superhero/Documents/Projects/mac/VOX_Preferences/Pods/DDHidLib/lib/DDHidDevice.m, origin=IOCreatePlugInInterfaceForService(mHidDevice, CFUUIDGetConstantUUIDWithBytes(((void*)0), 0xFA, 0x12, 0xFA, 0x38, 0x6F, 0x1A, 0x11, 0xD4, 0xBA, 0x0C, 0x00, 0x05, 0x02, 0x8F, 0x18, 0xD5), CFUUIDGetConstantUUIDWithBytes(((void*)0), 0xC2, 0x44, 0xE8, 0x58, 0x10, 0x9C, 0x11, 0xD4, 0x91, 0xD4, 0x00, 0x50, 0xE4, 0xC6, 0x42, 0x6F), &plugInInterface, &score)}  
    error   05:06:03.649721 +0200   kernel  VOXHelper is not entitled  
    error   05:06:03.649723 +0200   kernel  VOXHelper is not entitled  
    default 05:06:09.765729 +0200   VOXHelper   Intercept exception: Error Domain=NSMachErrorDomain Code=-536870210 "(iokit/common) resource shortage" UserInfo={reportingLine=573, reportingMethod=-[DDHidDevice(Private) createDeviceInterfaceWithError:], reportingFile=/Users/superhero/Documents/Projects/mac/VOX_Preferences/Pods/DDHidLib/lib/DDHidDevice.m, origin=IOCreatePlugInInterfaceForService(mHidDevice, CFUUIDGetConstantUUIDWithBytes(((void*)0), 0xFA, 0x12, 0xFA, 0x38, 0x6F, 0x1A, 0x11, 0xD4, 0xBA, 0x0C, 0x00, 0x05, 0x02, 0x8F, 0x18, 0xD5), CFUUIDGetConstantUUIDWithBytes(((void*)0), 0xC2, 0x44, 0xE8, 0x58, 0x10, 0x9C, 0x11, 0xD4, 0x91, 0xD4, 0x00, 0x50, 0xE4, 0xC6, 0x42, 0x6F), &plugInInterface, &score)}  
    error   05:06:17.241713 +0200   kernel  VOXHelper is not entitled  
    error   05:06:17.241869 +0200   kernel  VOXHelper is not entitled  
    <pre><code></code>
    </pre>
    
  5. 5 Posted by pontus on 17 Jun, 2017 03:16 AM

    pontus's Avatar

    It's the same freaking crashes I see here that I reportered earlier about the NSMachErrorDomain and that the buttons stops working!

  6. Support Staff 6 Posted by VOX Developers on 19 Jun, 2017 04:24 PM

    VOX Developers's Avatar

    Hello Pontus,
    You can delete VOX extension for media controls. We are aware of crashes and will look into that. Currently, we have no cure for that. Thank you for your reports.
    There was a note in update page (screenshot attached) explaining the problem.
    We are very sorry for the inconvenience.

  7. VOX Developers closed this discussion on 19 Jun, 2017 04:24 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac