Starts to play random & looses support for hot keys!

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pontus

05 Apr, 2017 07:55 AM

Hi all!

I'm using the latest version for Mac, 2.8.22 (build 2899.22) and the last couple of weeks it started to behaving madly.
If the player is paused and in the background it can just randomly starts to play.
And, what's most frustrating is that after a couple of hours the hot keys stops function and instead when you press play iTunes appears. To solve this I'm forced to restart my Mac and then the hot keys are back in normal for another couple of hours.

Best
Pontus

  1. Support Staff 1 Posted by VOX Developers on 05 Apr, 2017 09:06 AM

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    Hey Pontus,
    Thanks for reaching out to us.
    Please update VOX extension for media controls first and let us know if the problem still persists.

    P.S. Don't forget to set all available checkboxes.

  2. VOX Developers closed this discussion on 05 Apr, 2017 09:06 AM.

  3. pontus re-opened this discussion on 05 Apr, 2017 11:48 AM

  4. 2 Posted by pontus on 05 Apr, 2017 11:48 AM

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    Hi again!

    Nope, didn't solve the hot key issues I'm having... Updated to latest, still no response on them.

  5. 3 Posted by pontus on 06 Apr, 2017 04:14 AM

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    Hi again!

    Where can I find the logs for VOX? Woke up this night and VOX had started to play my music at random.

  6. 4 Posted by pontus on 06 Apr, 2017 04:17 AM

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    And alot of this in the system.log

    Apr 6 00:00:00 gh0st com.apple.xpc.launchd[1] (com.apple.quicklook[31755]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook Apr 6 00:00:12 gh0st VOXHelper[411]: Intercept exception: Error Domain=NSMachErrorDomain Code=-536870210 "(iokit/common) resource shortage" UserInfo={reportingLine=573, reportingMethod=-[DDHidDevice(Private) createDeviceInterfaceWithError:], reportingFile=/Library/Developer/XcodeServer/Integrations/Caches/71c6703247a3c2e5da1165b5d9cb55fd/Source/VOX%20Preferences/Pods/DDHidLib/lib/DDHidDevice.m, origin=IOCreatePlugInInterfaceForService(mHidDevice, CFUUIDGetConstantUUIDWithBytes(((void *)0), 0xFA, 0x12, 0xFA, 0x38, 0x6F, 0x1A, 0x11, 0xD4, 0xBA, 0x0C, 0x00, 0x05, 0x02, 0x8F, 0x18, 0xD5), CFUUIDGetConstantUUIDWithBytes(((void *)0), 0xC2, 0x44, 0xE8, 0x58, 0x10, 0x9C, 0x11, 0xD4, 0x91, 0xD4, 0x00, 0x50, 0xE4, 0xC6, 0x42, 0x6F), &plugInInterface, &score)} Apr 6 00:00:42 --- last message repeated 1 time --- Apr 6 00:00:42 gh0st VOXHelper[411]: Intercept exception: Error Domain=NSMachErrorDomain Code=-536870210 "(iokit/common) resource shortage" UserInfo={reportingLine=573, reportingMethod=-[DDHidDevice(Private) createDeviceInterfaceWithError:], reportingFile=/Library/Developer/XcodeServer/Integrations/Caches/71c6703247a3c2e5da1165b5d9cb55fd/Source/VOX%20Preferences/Pods/DDHidLib/lib/DDHidDevice.m, origin=IOCreatePlugInInterfaceForService(mHidDevice, CFUUIDGetConstantUUIDWithBytes(((void *)0), 0xFA, 0x12, 0xFA, 0x38, 0x6F, 0x1A, 0x11, 0xD4, 0xBA, 0x0C, 0x00, 0x05, 0x02, 0x8F, 0x18, 0xD5), CFUUIDGetConstantUUIDWithBytes(((void *)0), 0xC2, 0x44, 0xE8, 0x58, 0x10, 0x9C, 0x11, 0xD4, 0x91, 0xD4, 0x00, 0x50, 0xE4, 0xC6, 0x42, 0x6F), &plugInInterface, &score)}

  7. 5 Posted by pontus on 18 Apr, 2017 06:33 PM

    pontus's Avatar

    Any update around this? Because the player still starts at random for me...

  8. 6 Posted by pontus on 23 Apr, 2017 05:27 AM

    pontus's Avatar

    More updates from me:
    Apr 23 07:23:58 gh0st VOX[20585]: [HockeySDK] -[BITCrashManager invokeDelayedProcessing]/907 INFO: Start delayed CrashManager processing

    After that the player started for it self and started playing the playlist...

  9. 7 Posted by pontus on 23 Apr, 2017 12:28 PM

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  10. 8 Posted by David on 25 Apr, 2017 12:19 PM

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    Hey, it does the same for me.

  11. Support Staff 9 Posted by VOX Developers on 26 Apr, 2017 12:32 PM

    VOX Developers's Avatar

    Hello,
    Sorry for the inconvenience. We are investigating this further and new update is about to be released. You can disable or remove the extension for now, to keep your RAM free.
    Awaiting more comments from you about next version. Thanks for helping us in this matter.

  12. VOX Developers closed this discussion on 26 Apr, 2017 12:32 PM.

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