Files Stuck On Loading

Ajeet's Avatar

Ajeet

22 Mar, 2017 04:32 PM

Hello!

I am a longtime user and big fan of VOX, but lately I have been having trouble with the app. Every time I try to play anything, it just gets stuck loading forever and won't play. I only use it for Soundcloud and for YouTube and both sources are stuck loading the music. Is this a known bug?

  1. Support Staff 1 Posted by VOX Developers on 22 Mar, 2017 04:36 PM

    VOX Developers's Avatar

    Hello Ajeet,
    Thanks for using our app!
    First of all, please specify your OS and VOX app versions.
    Then re-login to SoundCloud and try to play something again.

  2. 2 Posted by Ajeet Mann on 22 Mar, 2017 05:36 PM

    Ajeet Mann's Avatar

    Hello,

    That did it, thank you so much!!

  3. 3 Posted by Ajeet Mann on 22 Mar, 2017 05:36 PM

    Ajeet Mann's Avatar

    However, the YouTube link still doesn’t work, I am using OS X 10.12.3 and my VOX version is 2.8.22 build 2899.22

    > On Mar 22, 2017, at 12:35 PM, Ajeet Mann <[email blocked]> wrote:
    >
    > Hello,
    >
    > That did it, thank you so much!!
    >
    >> On Mar 22, 2017, at 11:36 AM, VOX Developers <[email blocked] <mailto:[email blocked]>> wrote:
    >>

  4. Support Staff 4 Posted by VOX Developers on 22 Mar, 2017 06:21 PM

    VOX Developers's Avatar

    First of all, please specify your OS and VOX app versions.
    Then re-login to SoundCloud and try to play something again.

    P.S. VOX doesn't support all Youtube links because we do not support all video formats that Youtube support.

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