Loop not pulling in metatags

Chris's Avatar


17 Mar, 2017 06:28 PM

I've been pulling songs into Loop from my iTunes library and many of the songs are coming in as Unknown Artist, Unknown Album, etc., even though the information exists in iTunes. What can I do to get this information to come into Loop along with the audio files?

  1. Support Staff 1 Posted by VOX Developers on 21 Mar, 2017 02:53 PM

    VOX Developers's Avatar

    Hello Chris,
    Thanks for reaching out.
    The fact that information exists in iTunes doesn't mean it exists in file meta tags. VOX uses audio meta info. You can open any file in any meta tag editor software and check.
    This article might be helpful for you: http://support.coppertino.com/kb/loop-for-vox/how-to-tag-files-prop...

  2. VOX Developers closed this discussion on 21 Mar, 2017 02:53 PM.

  3. Berseth, Chris re-opened this discussion on 21 Mar, 2017 03:36 PM

  4. 2 Posted by Berseth, Chris on 21 Mar, 2017 03:36 PM

    Berseth, Chris's Avatar

    Thanks this is good to know.

    Chris Berseth | Creative Consultant
    Digital Marketing and Marketing Operations

    University of Minnesota Health and Fairview Health Services
    2101 Minnehaha Ave | Minneapolis, MN 55404
    Ph. 612 672.7606 | [email blocked]<mailto:[email blocked]>

  5. VOX Developers closed this discussion on 21 Mar, 2017 03:46 PM.

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