"Intro" tracks uploading problem

#1

i've recently faced the problem that 1st track of some albums called "intro" is not uploading to loop via player. It's possible to do it via web interface but it that case songs are shown in wrong order or the uploaded track gets to a different album with the same name

#2

Hi Sergey,
Please note: If You'll upload together two tracks with same title and timing - they will be considered as duplicates. It's highly recommended to use Drag-n-drop to LOOP tab in VOX method.
While dragging files to LOOP, do not upload them bulk. Make sure that each intro file is placed in its album. 1 album - 1 folder.

#3

Sorry if i wasn't clear enough, now I've made a gif of the issue
Basically the first "intro" track just doesn't upload via drag&drop, and if you use web interface to upload it separately, it goes to a new folder with exact same name (check the screenshot)

#4

Sergey,
Please re-attach it. Can't see any. Thank you.

#5

Attached!

no-intro.gif?AWSAccessKeyId=AKIAISVUXXOK32ATONEQ&Expires=1835497986&Signature=Se9Ln2Ol3Jnh6B%2FeuVeK8pZsCec%3D768x822
album-copy.jpg?AWSAccessKeyId=AKIAISVUXXOK32ATONEQ&Expires=1835497986&Signature=vy7GHhPLbKDos0k56OLwiddVyfE%3D321x1291
#6

Sergey,
As you can see intro.flac gets to another album because it's tagged differently than other tracks in album. Use meta tag editor software to tag files properly.
This free utility for example: http://kid3.sourceforge.io/

I am here whenever You need any further help!

#7

I'm editing tags every time before uploading to Loop, the problem here that the properly tagged track is not uploading via drag&drop at all, and when i'm trying to upload it via https://loop.vox.rocks/account/ it goes to a separate folder, recently faced this problem in 4 different albums (tracks named "Intro" are not uploading)

#8

Sergey,
Please send us this album. You can upload it here or any other service: http://dropmefiles.com
Thank you!