Even after "downloading" to my device, VOX isn't showing Spotify playlist.

ttechnologick's Avatar

ttechnologick

02 Jul, 2017 02:11 AM

Most playlists are displayed, but one in particular that I want (among others) is missing.

I've saved the songs to favorites, chosen to download them. I'm on wifi, sync'd, quit the app, resync'd, reset phone, resync'd..

Where's the playlist?

  1. 1 Posted by ttechnologick on 02 Jul, 2017 02:14 AM

    ttechnologick's Avatar

    I've also signed out of Spotify and back in. Running ios 10.3.2.

  2. Support Staff 2 Posted by VOX Developers on 03 Jul, 2017 09:59 AM

    VOX Developers's Avatar

    Hello,
    Wellcome to VOX support forum.
    Please provide more info about mentioned playlist. Is it created by you, or you are following it?

  3. 3 Posted by Ian Gotts on 22 Aug, 2017 05:22 AM

    Ian Gotts's Avatar

    I have the same issue 10+ playlists that I created in Spotify on Mac using local files. They play on Spotify on iPhone. The playlist shows up on VOX iPhone but no tracks.

  4. Support Staff 4 Posted by VOX Developers on 22 Aug, 2017 02:20 PM

    VOX Developers's Avatar

    Hi Ian,
    Thanks for reaching out to us.
    Spotify doesn't provide local files added to playlists through their API, so apparently, we do not support them...

  5. VOX Developers closed this discussion on 22 Aug, 2017 02:20 PM.

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