Artist Pictures

davidlago's Avatar

davidlago

29 Jun, 2017 07:19 PM

Hello.

Some of my artists won't show the artist pictures. Why?

  1. Support Staff 1 Posted by VOX Developers on 30 Jun, 2017 02:44 PM

    VOX Developers's Avatar

    Hello,
    Wellcome to VOX support forum.
    Try clearing cache from VOX settings and then re-login to LOOP cloud.

  2. 2 Posted by davidlago on 30 Jun, 2017 03:12 PM

    davidlago's Avatar

    Ok, but where does it take the images from?

    One of those album is from a band of mine, registered on iTunes, metal-archives, etc.

    Sent from my iPhone

    On 30 Jun 2017, at 11:44, VOX Developers <[email blocked]<mailto:[email blocked]>> wrote:

  3. Support Staff 3 Posted by VOX Developers on 30 Jun, 2017 03:30 PM

    VOX Developers's Avatar

    Artworks are loaded from different places. Mostly from Spotify.

  4. VOX Developers closed this discussion on 30 Jun, 2017 03:30 PM.

  5. davidlago re-opened this discussion on 30 Jun, 2017 03:38 PM

  6. 4 Posted by davidlago on 30 Jun, 2017 03:38 PM

    davidlago's Avatar

    OK for the artworks, but I wanted to know about the artist pictures.

    ____________
    David Lago
    Phone: 47 9265 5028

    ________________________________

  7. Support Staff 5 Posted by VOX Developers on 03 Jul, 2017 09:51 AM

    VOX Developers's Avatar

    Do they appear if you open that artist?

  8. 6 Posted by davidlago on 03 Jul, 2017 12:09 PM

    davidlago's Avatar

    Hello,

    These pictureless artists play normally, they just have no artist picture, and I don't know how to put them there.

    Sent from my iPhone

    On 3 Jul 2017, at 06:51, VOX Developers <[email blocked]<mailto:[email blocked]>> wrote:

  9. 7 Posted by davidlago on 03 Jul, 2017 12:10 PM

    davidlago's Avatar

    [image1.PNG]

    Sent from my iPhone

    On 3 Jul 2017, at 09:08, David Lago <[email blocked]<mailto:[email blocked]>> wrote:

    Hello,

    These pictureless artists play normally, they just have no artist picture, and I don't know how to put them there.

    Sent from my iPhone

  10. Support Staff 8 Posted by VOX Developers on 04 Jul, 2017 03:19 PM

    VOX Developers's Avatar

    Hello,
    I should apologize for misleading. Artworks are loaded from Spotify only in VOX for iOS.
    In VOX for Mac, Artist artwork is taken from first album. That's why you can see it for artist mentioned above.
    This article must be useful: http://support.coppertino.com/kb/loop-for-vox/how-to-tag-files-prop...

  11. VOX Developers closed this discussion on 04 Jul, 2017 03:19 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

19 Nov, 2017 01:20 PM
19 Nov, 2017 08:26 AM
19 Nov, 2017 07:19 AM
18 Nov, 2017 11:25 PM
18 Nov, 2017 09:45 PM