Vox loop stops uploading after a while


#1

Hi,

I am having troubles with the Loop software. On startup it begins uploading and after a while it stops refreshing the remaining time and the upload speed. It just seems like it's freezing. I know that my internet access can sometimes crash but wouldn't Loop resume where it stopped?

Thank's.


#2

Hi Matisse,
Welcome to VOX support forum.
Have You tried to cancel the upload and restart the LOOP and VOX? Are You using "Watch folder" feature?
Answering Your question - Yes, it will continue uploading even if You restart Your Mac, or if the network was disabled for a while. Just try to sign out from LOOP, restart it, sign in again and upload same files.

Please let me know how it goes!


#3